elepay also provides a refund feature. Your server can issue refunds by calling the API.

Refund via API

1. Refund request

Your server calls Create Refund to request a refund.

2. Handle the response

The elepay server returns a Refund object in response to the request.
If the request is accepted, the failure_msg field of the Refund object is null.

3. Receive webhook event

If the refund succeeds, elepay sends an event notification to the URL configured for your webhook.

Refund in the dashboard

You can refund a specific payment record under “支払い管理 / 支払い一覧” in the dashboard.

📘 Refund window

Refunds can be issued within 90 days from the capture date.

❗️ Refund request vs. refunded

Refunds are processed asynchronously. After a refund is requested, the status may not become “refunded” immediately.